I have a question concerning…
Q:DO YOU SHIP INTERNATIONALLY?
A: We ship to wherever you are.
Q: HOW MUCH DOES SHIPPING COST?
A: The actual CTT fees for registered priority mail are as follows:
100g-250g 3,40 €
250g-500g 5,60 €
Rest of the World
100g-250g 7,00 €
250g-500g 8.50 €
Q: WHAT ARE YOUR SHIPPING TIME ESTIMATES?
A: We aim to pack and ship all items within 3 working days of purchase. In case an item is made to order we will let you know how long it takes until it is ready for delivery. We use priority mail, so depending on where it is being shipped to within the EU, please allow between 3-5 weekdays for delivery once shipped. For customers living outside the EU: Officially delivery takes between 5-10 weekdays. As far as our experience goes shipping might actually take a little bit longer (and sometimes even less time). We will send you an email including a tracking number once your parcel is on its way.
Q: WHAT FORMS OF PAYMENT DO YOU ACCEPT?
A:We accept Visa, MasterCard, American Express, or regular account payments all through PayPal.
Q: HOW SECURE IS THIS STORE?
A: This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Q:DO I NEED A PAYPAL ACCOUNT TO PURCHASE FROM THIS STORE?
A: No, you are not required to have a PayPal account to purchase from this store. Just click on the ‘pay with my credit card’ link to pay via credit card without having to sign in to PayPal. Although if you already have a PayPal account you may use it.
Q:HOW DO I WASH MY SPANAKI?
A: Wipe clean with a damp cloth.
Q: CAN I ORDER OVER THE PHONE?
A: Absolutely, just give us a call Monday-Friday 11am-6pm EST and we’ll be happy to take your order.
Q: IS THERE A WARRANTY?
A: YES! All SPANAKI products have a 1 year limited warranty against defects in material and workmanship. Please return the defective product to the original store of purchase.
We do take great pride in the quality of our product and would appreciate your feedback if you are not happy with your purchase for any reason whatsoever .
Q: RETURNS & EXCHANGES?
A: Please keep in mind that objects even most carefully made by hand and/or from vintage or organic material are not ment to be industrially perfect. Small traces of use (on vintage pieces) or of the production process are part of the item’s characteristics. If though, for any reason, you are not happy with your purchase, just send it back right away in the state you received it and we will refund the money via PayPal (excluding shipping costs).
Q: CAN I RECYCLE MY SPANAKI?
A: YES!Send back your expired SPANAKI: we will recycle/upcycle it & give you a 10€ credit towards a new one. Send us an e-mail for more info.
Q: CAN I SCREEN PRINT ON SPANAKIs?
A: Yes we are working on it, More information coming up soon!!
Q: WHERE ARE SPANAKIs MADE?
A: SPANAKI “grows” naturally in Greece.
Our products are ethically made and with lots of love in Thessaloniki, Greece.
Q:HOW GREEN IS MY SPANAKI?
A: We designed SPANAKI to be very green. That’s why it called SPANAKI!!
All SPANAKI products are eco-friendly and made by reusing existing useless items. Made locally, sustainably, and with a love for craft.
Q:O GUYS USE SPANAKI?
A: YES! Real men save the planet.
Q: WHAT ELSE CAN I DO WITH MY SPANAKI?
A: Reuse it, transform it, redefine it! You are free to play as there are endless possibilities!! Don’t forgetr that most serious innovations often have their origins in play!
So if you have a new idea for your SPANAKI please do nοt hesitate to notify us.
Q:CAN I BUY SPANAKI IN STORES?
A: You can find a list with the cooperating stores here.
If there aren’t any stores in your area currently carrying our products, please e-mail us about any stores you think we should get in contact with. We are happy to help our customers who buy locally!
Q:CAN I WORK FOR SPANAKI?
A: We are always looking for passionate people who get things done. So, it’a an open invite!! Please e-mail us what position whould make you fully happy, We will read every single application and are excited to see where this opportunity can take us.